IOS 21101:2014 Certification

Introduction

Each section of the show starts with a question to motivate thinking and conversation. Even though some of these questions could be answered as a ‘yes’, you are encouraged to read the section in detail to ensure that you are meeting all of the requirements of the Standard. After explaining the importance of the requirement, further questions and guidance research deeper into what is needed and how you can achieve it. 

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What is ISO 21101:2014 Certification?

ISO 21101:2014 (Adventure tourism - Safety management systems)

Developing, implementing and maintaining a safety management system (SMS) requires a big effort.

To assist adventure tourism providers in this task, a new handbook has been published. It gives simple step-by-step guidance and is completely aligned with the requirements of ISO 21101 for adventure tourism.

This handbook offers step-by-step guidance and examples to help small and medium-sized adventure tourism operators develop, implement and continually improve a safety management system following the requirements of ISO 21101:2014. 

ISO 21101 has been designed to provide a systematic approach to safety. The SMS outlined in the standard can be used by small and large companies alike, operating anywhere in the world.

ISO 21101 helps:

·         Enhance safety performance,

·         Meet expectations for participant and staff safety,

·         Demonstrate safe practice,

·         Support compliance with applicable legal requirements.

Content of ISO 21101 Certification:

1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization:

·         Understanding the organization and its context

·          Understanding the needs and expectations of interested parties

·          Determining the scope of the adventure tourism safety management system

·          Adventure tourism safety management system

5 Leadership:

·         Leadership and commitment

·         Policy

·         Organizational roles, tasks and authorities

6 Planning:

·         Actions to address risks and opportunity

·         Adventure tourism safety objectives and planning to achieve them.

7 Supports:

·         Resource

·         Competence

·          Awareness

·         Communication

·          Documented information

8 Operations:

·         Operational planning and control

·         Emergency preparedness and response

·          Managing incidents

9 Performance evaluations:

·         Monitoring, measurement, analysis and evaluation

·         Internal audit

·         Management review

10 Improvement:

·         Nonconformity and corrective action

·         Continual improvement

Why is this important?

 Making a decision to set up an SMS (Safety Management System) consistent with the Standard demonstrates your commitment to providing safe adventure activities.

While you may already have some of the fundamentals of an SMS, working through this guide will help you to ensure that your SMS is complete and interactive.

It will help you to tie together these elements into a cohesive, documented system that you can continually review and improve.

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